We’d Love to Hear From You, Get In Touch With Us!

Should you require additional information to that provided for any of our training events, our first aid supplies or for any other queries; please fill in the form below and we will get back to you before the end of the next business day.

Feedback and Complaints Procedure

We encourage feedback from our learners and clients as this helps us to help you better. Feedback resulting in improvement actions is logged in our Continuous Improvement log and actions are monitored. Feedback is invited at the end of every course and you can also give feedback through our website on Contact Us.

Should a situation arise where feedback is a complaint then please follow our complaints process:

1. Your course Instructor in the first instance. If the complaint is not satisfactorily resolved.
2. The General Manager at A1 First Aid. If the complaint is not satisfactorily resolved.
3. NZ Qualifications Authority in writing and send to PO Box 160, Wellington. For further information go to:
   https://www2.nzqa.govt.nz/tertiary/the-code/the-code-for-learners/learner-complaints